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Senior Workplace Experience Manager

Brex

Brex

San Francisco, CA, USA
Posted on Friday, April 26, 2024

Why join us

Brex empowers the next generation of businesses with an integrated corporate card and spend management software. We make it easy for our customers to manage every aspect of spending and empower their employees to make better financial decisions from anywhere they live or work. Brex proudly serves tens of thousands of growing businesses, from early-stage startups to global enterprises.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

People Team at Brex

The People team keeps our company and culture growing. We’re curious, optimistic, and pragmatic—and work with our colleagues all across Brex to solve organizational challenges. We focus on bringing talented new individuals to the company and providing the tools and resources to empower individual and team success. Above all, we help build an authentic, inclusive environment where our team members can grow and make an impact.

What you’ll do

We are looking for a Senior Workplace Experience Manager to lead our Workplace team. You will revolutionize office utilization within our culture. This role involves managing our global office portfolio and spearheading strategies to cultivate an engaging and productive workplace community, elevating our employee experience. You will have a robust background in workplace strategy and operational excellence, capable of driving efficiency, innovation, and collaboration across diverse locations.

Responsibilities

  • Develop and implement our Global Workplace Strategy, aligning with our culture, business objectives, and industry standards.
  • Manage the Workplace budget, including operating expenses, and analyze cost-effective measures for optimizing office space.
  • Oversee all facets of facilities management, services, and resources to ensure seamless operations.
  • Track KPIs, including in-person metrics and space efficiency, providing leadership with actionable insights.
  • Cultivate and refine relationships with vendor partners, including Real Estate Brokers, Property Management, Contractor Services, and Food & Beverage, to maximize value.
  • Lead project planning with IT, Finance, Security, and HR leaders to strategize new office-build initiatives.
  • Establish and enforce Workplace objectives, policies, and operating procedures.
  • Collaborate with the Employee Experience team on in-office events and engagement opportunities.
  • Drive continuous improvement initiatives to streamline processes, enhance engagement, and foster a supportive environment.
  • Work closely with the People team to maintain office policies, facilitate employee onboarding/offboarding, and support company initiatives.
  • Stay informed of emerging trends and best practices in workplace and employee experience.
  • Travel to local office at least twice a week to ensure alignment and support.
  • Ensure compliance with local regulations, industry standards, and health and safety requirements related to workplace operations.
  • Manage internal communications and documentation pertaining to the workplace, including updates, office moves, and general office information.
  • Take on ad hoc projects, as needed

Requirements

  • 6+ years working in workplace experience in the areas of Corporate Real Estate, Facilities, and Workplace Management
  • Proven success in managing Workplace budgets for a global portfolio and relationships with Real Estate brokerages
  • This role will need to be near our SF Office
  • Demonstrated experience acting as a trusted advisor to senior leaders
  • Enthusiastic analytical and quantitative skills with demonstrated experience in developing strategic solutions with data and trends to drive impact
  • Computer literate and proficient using Microsoft Suite and G Suite
  • Excellent customer service skills
  • Organized and detail-oriented
  • Outstanding verbal and written communication
  • High level of understanding of how change management works with companies in various industries
  • A creative mind with the ability to suggest innovative ideas and improvements
  • Ability to travel

Bonus points

  • Office design and construction experience
  • Lease Administration

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.