About the Role

We’re looking for a sharp, adaptable Solutions Engineer to join our fast-moving team. You’ll act as the connective tissue between our customers and our product to ensure smooth integrations, unblock technical challenges, and translate customer needs into product insights.

This is a hybrid role for someone who loves working with people as much as they love solving integration challenges. You’ll collaborate closely with customers, engineering, and product teams, and play a key role in both post- and pre-sales workflows.

If you thrive in ambiguity, get energy from helping others, and can debug just about anything, we’d love to meet you.

Responsibilities

• Guide customers through integration and implementation, serving as their technical point of contact

• Debug and troubleshoot technical issues across the stack

• Collaborate closely with the product team to relay user feedback

• Support sales conversations by providing technical perspective

• Build tooling, documentation, and workflows that make future integrations smoother for everyone

Qualifications

• 1–2 years in implementations, onboarding, or customer-facing technical roles

• Comfortable with complex software or AI, and fluent with integrations, APIs, and agents

• Able to speak to data hosting and customer environments during implementations

• Excellent communication skills

• Startup-oriented mindset: comfortable with ambiguity and rapid iteration, not precious about what you need to do to get a job done

Bonus

• Experience writing technical docs or building tooling

• Track record of working cross-functionally with sales, product, and engineering teams

• Experience supporting high-growth products or startups

What makes us interesting

• Small, elite team of ex-founders, researchers from top AI Labs, top CS grads, and engineers from top companies

• True ownership You will not be blocked by bureaucracy, shipping meaningful work within weeks rather than months

• Serious momentum We're well-funded by top investors, moving fast, and focused on execution

What we do

• Ship consumer products powered by cutting-edge AI research, and

• Build infrastructure that facilitates research and product, and

• Innovate cutting-edge research that will open up new consumer product forms

The Details

• Full-time, onsite role in Menlo Park

• Startup hours apply

• Generous salary, with additional benefits to be discussed during the hiring process